Terms

Terms and Conditions

Effective Date: 8 May 2026

These Terms and Conditions (“Terms”) govern your access to and use of the little coconut® website located at www.littlecoconut.com.au (the “Website”), and the purchase of any goods or services from us.

Throughout these Terms, “little coconut®”, “we”, “us” and “our” refer to little coconut®.

By accessing, browsing, using this Website, placing an order, or purchasing products from us, you agree to be bound by these Terms. If you do not agree, you should not use this Website.

This version updates and replaces previous versions of our Terms and Conditions .

Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law (ACL), where such rights cannot lawfully be excluded.

Where you are a consumer, our goods and services come with guarantees that cannot be excluded under the ACL.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Website Information

We make reasonable efforts to ensure the information on this Website is accurate and current. However, we do not guarantee that:

Website content is complete, accurate or up to date
the Website will be uninterrupted or error-free
defects will be corrected immediately
the Website is free from viruses or harmful components

We reserve the right to update, change or remove Website content, pricing, products or these Terms at any time without prior notice.

Orders and Purchases

All orders placed through the Website are subject to acceptance and availability.

We reserve the right to:

refuse or cancel orders
limit quantities purchased
correct pricing errors
refuse service where fraud or misuse is suspected

Prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received before goods are dispatched unless otherwise agreed.

We may use third-party payment providers and shipping providers to complete your order.

Product Descriptions and Availability

We aim to display products, colours, descriptions and pricing as accurately as possible. However:

colours may vary depending on your device screen
minor variations may occur
availability may change without notice

We do not guarantee that all products shown will always be available.

Shipping and Delivery

Delivery timeframes are estimates only and may vary.

We are not liable for delays caused by third-party delivery providers, customs, force majeure events, or circumstances beyond our reasonable control.

Risk in goods passes to you upon delivery.

Ownership of goods passes once full payment has been received.

Returns and Refunds

Returns, exchanges and refunds are handled in accordance with:

Australian Consumer Law
our Returns Policy (where applicable)

Nothing in our Returns Policy limits your rights under Australian Consumer Law.

For return enquiries, please contact:

enquiries@littlecoconut.com.au

Limitation of Liability

To the maximum extent permitted by law, and subject to your rights under Australian Consumer Law:

we exclude liability for indirect, incidental, special or consequential loss
we are not liable for loss of profits, business interruption, or loss of data
our liability for non-excludable guarantees is limited, where permitted by law, to:
- replacement of goods
- repair of goods
- resupply of services
- payment of the reasonable cost of doing so

We do not limit liability for rights that cannot be excluded under law.

Website Access and Security

You use this Website at your own risk.

While we use reasonable efforts to maintain Website security, we cannot guarantee complete security of communications over the internet.

We are not responsible for:

unauthorised access to your information
loss of electronically stored data
damage to your devices caused by internet use outside our control

You are responsible for maintaining the confidentiality of your own account details and passwords.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please refer to our Privacy Policy here.

Intellectual Property

All intellectual property rights in the Website, products, branding, content, text, graphics, logos, images and software are owned by or licensed to Coconut Textiles® unless otherwise stated.

You must not:

reproduce
copy
modify
distribute
commercially exploit
republish
frame
use our trade marks

without our prior written consent.

You may use the Website for personal and lawful purposes only.

User Content

If you submit reviews, comments, photos, testimonials, social media content or other materials (“User Content”), you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable licence to use, reproduce, publish, modify and display that content for business, marketing and promotional purposes.

You warrant that:

you own or have permission to submit the content
the content does not infringe third-party rights
the content is not unlawful, defamatory or misleading

We may remove User Content at our discretion.

Prohibited Use

You must not use the Website to:

engage in unlawful conduct
breach intellectual property rights
transmit malicious code or harmful software
collect data without permission
scrape or mine Website content
impersonate others
harass or abuse others
post false, misleading or defamatory material
interfere with Website functionality

We may suspend or terminate access where misuse occurs.

Third-Party Services and Links

We may use third-party providers including:

payment processors
delivery providers
marketing platforms
hosting providers

Your use of third-party services may also be subject to their own terms.

Our Website may include links to external websites. We are not responsible for their content, policies or services.

Marketing Communications

If you subscribe or provide consent, we may send you marketing communications in accordance with the Spam Act 2003 (Cth).

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

Termination

We may suspend, restrict or terminate your access to the Website at any time where we reasonably believe there has been a breach of these Terms, misuse of the Website, suspected fraud, or unlawful conduct.

You may stop using the Website at any time.

Force Majeure

We are not liable for delay or failure to perform obligations caused by events beyond our reasonable control, including:

natural disasters
pandemics
strikes
transport disruptions
supplier failures
internet outages
government restrictions

Governing Law

These Terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be read down or removed to the minimum extent necessary, and the remaining provisions will continue in full force.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable policies published on the Website, form the entire agreement between you and Coconut Textiles® regarding use of the Website and purchases made through it.